|Menlo Country Club General Manager/COO|
|Menlo Country Club|
| GENERAL MANAGER/CHIEF OPERATING OFFICER PROFILE:
MENLO COUNTRY CLUB
THE GENERAL MANAGER/COO OPPORTUNITY AT MENLO COUNTRY CLUB
The General Manager at Menlo Country Club serves as Chief Operating Officer of the Club (GM/COO), managing all aspects of Club operations including its activities and the relationships between the Club and its Board of Directors, members, guests, employees, community, government and industry. The GM/COO acts according to the highest standards of personal and business ethics in coordinating and administering the Club’s policies as defined by its Board of Directors, developing operating policies and procedures, directing the work of all department managers, and securing and protecting all Club assets including facilities and equipment. The GM/COO implements and monitors the budget, ensures the quality of the Club’s services, and leads his/her team in providing maximum member and guest satisfaction.
The membership at Menlo Country Club just approved a $40M project to build a new clubhouse and fitness facility. The project is anticipated to break ground in September 2019.
Click here to view a brief video about this opportunity.
ABOUT MENLO COUNTRY CLUB AND COMMUNITY
Menlo Country Club (MCC) was established in 1904 and is one of the premier clubs on San Francisco’s Peninsula, located in Woodside, CA. MCC is 25 miles south of San Francisco and proximate to Silicon Valley. Woodside enjoys a coastal climate with mild temperatures and plentiful sunshine.
MCC is a member-owned, full-service country club governed by a seven-member Board of Directors and operates under the General Manager/Chief Operating Officer concept. Club amenities include a historic clubhouse overlooking the 18-hole golf course, four tennis courts, a swimming pool, and six guest cottages.
Menlo Country Club is a premier golf and country club providing golf, swimming, tennis, dining and social activities for its members, their families and guests.
…to be recognized as an outstanding family-centric club, honoring our rich history and traditions while promoting a sense of community, camaraderie and enjoyment among members and their families. The Club is recognized for excellent service, dining and social and recreational activities, highlighted by our highly regarded golfing experience and course.
MENLO COUNTRY CLUB BY THE NUMBERS
GENERAL MANAGER/COO - POSITION OVERVIEW
The General Manager serves as Chief Operating Officer of the Club (GM/COO), managing all aspects of Club operations including its activities and the relationships between the Club and its Board of Directors, members, guests, employees, community, government and industry. The GM/COO acts according to the highest standards of personal and business ethics in coordinating and administering the Club’s policies as defined by its Board of Directors, developing operating policies and procedures, directing the work of all department managers, and securing and protecting all Club assets including facilities and equipment. The GM/COO implements and monitors the budget, ensures the quality of the Club’s services, and leads his/her team in providing maximum member and guest satisfaction.
The GM/COO will attract, develop, lead, appropriately supervise and motivate a top-quality staff. He/she is responsible for the proper interpretation and fulfillment of Club policies and procedures.
A minimum of 5-7 years of progressive leadership/management experience in an active family oriented, private member-owned club environment is required.
Candidates must have a career track that demonstrates a record of tenure and commitment to previous employers, and that career moves were for enhancement of skills and experiences as opposed to ‘unplanned’ career changes. The Club desires candidates that appreciate stability and long-term commitment.
The desire is for strong general management skills with verifiable strengths in team development and the ability to consistently define and achieve goals and accountabilities for key managers and employees. Desired strengths in strategic planning, financial performance, membership recruitment and retention, diverse recreational amenity management (golf, tennis, fitness, aquatics, family activities are especially desirable), quality food and beverage programming, exceptional member/guest service programming, project management, and experience with significant capital projects are very important.
The ideal candidate will be a dedicated team leader and will provide leadership and guidance to the department heads and employees. The new GM/COO must be able to demonstrate leadership skills in employee motivation, mentoring and service training.
A Degree is highly desirable, preferably in Hospitality Management or Business. In lieu of the degree, substantial private club or hospitality experience will be considered.
Credentials from the hospitality industry, recognizing on-going involvement and commitment to lifelong personal and professional development are desired.
SALARY AND BENEFITS
Salary is open and commensurate with qualifications and experience. The club, along with the typical CMAA benefits, offers an excellent bonus and benefit package. Importantly, as a key part of the compensation package, this position includes housing and utilities in a three-bedroom two-bathroom 1,860 square foot Manager’s house, located on an acre lot adjacent to the Club grounds. The house also includes a swimming pool and is within walking distance to Woodside High School and a five-minute drive from Woodside Elementary.
The home’s proximity to the 280 freeway provides direct access north to San Francisco, south to San Jose and further on to Santa Cruz and other beach communities.
INSTRUCTIONS ON HOW TO APPLY
Please upload your resume and cover letter, in that order, using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process.
Preparing a thoughtful letter of interest and alignment with the above noted expectations and requirements is necessary. Your letter should be addressed to Andy Fisher, President and the Menlo Country Club Search Committee, and clearly articulate why you want to be considered for this position at this stage of your career and why Menlo Country Club and the Woodside, CA area will be beneficial to you, your family, your career, and the Club if selected.
Expressions of interest in this manner should be conveyed to our Firm no later than August 30, 2019. Candidate selections will occur in September and first interviews are expected to occur in mid-September, final selections will likely be made in late September with the successfully selected candidate starting in October.
IMPORTANT: Save your resume and letter in the following manner:
“Last Name, First Name Resume” &
“Last Name, First Name Cover Letter”
(These documents should be in Word or PDF format)
Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.
If you have any questions please email Holly Weiss: firstname.lastname@example.org
Thomas B. Wallace III, CCM, CCE, ECM, Partner
Richard Kopplin, Partner
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