|Sawgrass Country Club General Manager/COO|
|Sawgrass Country Club|
|Ponte Vedra Beach, Fl|
GENERAL MANAGER/CHIEF OPERATING OFFICER PROFILE:
SAWGRASS COUNTRY CLUB
PONTE VEDRA BEACH, FL
THE GENERAL MANAGER/CHIEF OPERATING OFFICER OPPORTUNITY AT SAWGRASS COUNTRY CLUB
Sawgrass Country Club (SCC) is one of the most notable golf venues in one of the most significant golf regions in the United States. The General Manager/Chief Operating Officer (GM/COO) position at SCC is a tremendous opportunity for an individual who is not only passionate about golf, but is passionate about leadership, team development, enhancing the Sawgrass brand, building strong relationships with members and staff, and seeing this dynamic club continue to enhance its relevancy and position in its members’ lives. He or she must never be complacent or satisfied with simply being “good.” Over the past several years, SCC leaders have developed a vision for the Club’s future including capital improvements in addition to new programs and activities that focus on ensuring that SCC is both germane and engaging for all its current and future members.
The GM/COO is a partner with the Board, his/her fellow senior staff and the member volunteers who help shape and evolve SCC. Taking full accountability for that role and being a sincere, engaging, approachable and outgoing personality, the GM/COO must be highly competent in the critical success factor areas noted throughout this profile. They are essential to long-term success and crucial in achieving the high member and staff satisfaction levels demanded by SCC.
This is truly a great opportunity for candidates who value the unique North Florida lifestyle Ponte Vedra Beach offers. Set in a community with the attributes of a large city, the area possesses many of the values and quaintness found in a small town. The quality of the schools, the wide assortment of outdoor activities and cultural events, and many other personal and family life programs can be found in the greater Ponte Vedra Beach and Jacksonville communities, making the GM/COO at Sawgrass Country Club one of the best positions of its kind in the country!
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SAWGRASS COUNTRY CLUB AND COMMUNITY
The Sawgrass mission is to “provide an exceptional ‘Sawgrass Experience’ by combining our oceanfront location with excellent facilities, programs and services for the enjoyment of our Members.”
Sawgrass Country Club is the premiere member-owned, private club in Ponte Vedra Beach, Florida. The Sawgrass experience is comprised of a recently renovated Beach Clubhouse, Golf Clubhouse, 27-holes of championship golf, a world-class racquet facility with 13 courts, and a new fitness and wellness center. All of this is bordering the Atlantic Ocean.
Conveniently nestled approximately 30 minutes from Jacksonville and its International Airport to the north and St. Augustine to the south, Sawgrass is in an ideal location and has a small town feel while easily accessible to major events and attractions. Importantly as well, St. Johns County Schools are ranked #1 in the state of Florida.
Sawgrass Country Club was founded in 1974 by Jimmy Stockton and developed into one of our nation’s premier residential country clubs. Jimmy Stockton hired Ed Seay, before he became partners with Arnold Palmer, “to design a
championship golf course to resemble Troon, if Troon had palms and ponds.” Ed Seay succeeded and Sawgrass Country Club was born.
Sawgrass Country Club hosted one of the PGA TOUR's premier events, THE PLAYERS Championship, for five years from 1977 to 1981, after which the TOUR moved the championship to their newly developed and present home TPC Sawgrass. THE PLAYERS is a championship for the best TOUR players and carries one of the richest purses in professional golf to this day. Jack Nicklaus, Mark Hayes, Lanny Wadkins, Lee Trevino and Ray Floyd all won one of the THE PLAYERS Championships held at Sawgrass Country Club from 1977 - 1981.
Sawgrass Country Club features 27-holes maintained to championship standards. The three 9-hole courses underwent a renovation project that was completed in the Fall of 2015. All fairways, tees and bunkers were part of the renovation project and substantial improvement work was completed on other areas including bridges, drainage, cart paths and irrigation.
The Club has embarked on the planning process to build a new Golf Clubhouse. Sawgrass continues to invest in golf, but the master planned enhancements will result in tremendous new or updated amenities in several other key areas of the operation as well, if approved by the membership early this year. The overall project that has been presented and is currently out for member vote totals almost $25.0M, and will be a key part of the new GM/COO’s focus in the coming months.
In addition to golf, Sawgrass Country Club also offers a stunning Beach Club, Tennis Club, and Fitness Center. The members consider the Beach Club to be the “social and tropical recreation center of Sawgrass Country Club.” Significant renovations were completed in 2016 allowing the members oceanfront casual and fine dining, covered outdoor dining in addition to the seaside Pavilion Sandbar Bistro for a family friendly dining option. There are two pools at the beach club, a large family pool and an adult-only pool and the beach is just steps away.
The Tennis Center has been ranked among the nation’s “50 Best” by Tennis Magazine and as a “5-Star tennis destination” by World Tennis. The Fitness and Wellness Center is equipped with state-of-the-art equipment and a well-trained staff. In addition to senior programs and junior athletic options the fitness schedule contains a variety of workout choices in addition to personal training options.
The vision of the Club is all encompassing and the goal is to:
“Enhance the ‘Sawgrass Experience’ by improving our amenities and service to achieve a higher level of Member satisfaction. We will make our golf, tennis, fitness, and beach facilities the best in our area, and ensure that all our facilities are inviting, functional and well maintained. We will offer a variety of enjoyable dining alternatives, wonderful food and maintain a level of service throughout the Club where every Member and guest is treated as a preferred customer. Our dedication to fiscal responsibility and appreciation of staff will further assure the long-term success of our Club. Our commitment on enduring excellence will securely establish Sawgrass Country Club as the first choice for those seeking the best private club experience in our area.”
SAWGRASS COUNTRY CLUB BY THE NUMBERS
GENERAL MANAGER/CHIEF OPERATING OFFICER - POSITION OVERVIEW
The GM/COO functions in a CEO-like fashion, working very closely with the Board of Directors of the Club, and leading an active number of committees. The GM/COO is looked upon as the “face” of Sawgrass Country Club and is the primary “visionary” and protector of the mission and vision outlined above.
The role is complex, yet simple. The ability to “manage expectations at a high level of dynamic leadership and reasoning” is critically important, but a fair amount of that is accomplished simply by being present, approachable, accessible, diplomatic, and by having the necessary “gravitas” to be viewed with confidence by all constituencies. Possessing the intellectual firepower to “hold your own in an environment populated with highly successful members with great expectations” is crucially important and may be achieved by approaching it with just the right amount of sophistication. “Paying attention to the details” of maintenance, SOPs, overall member experience, staff culture and other key areas of success is critical.
The significant capital investment combined with a growing membership over the past few years has helped evolve the culture of Sawgrass Country Club as it further establishes and cements its role as “the” preeminent active lifestyle club and community in north Florida. Helping to “manage change” associated with these improvements and new members are critical success factors of the new GM/COO. Being the proactive leader and stable figure of the organization in this regard is hugely important.
Key attributes, characteristics and style of the successful new leader include:
With the expectation that the new GM/COO will commence his/her role in late Spring/early Summer 2018, the following priorities have been identified as recommended primary focus:
A minimum of 10 - 15 years of progressive leadership/management experience in (preferably) a private member-owned country club with multi-dimensional operations, or leading hospitality operations outside of the club industry in a similar hospitality operation.
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed above are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATIONAL AND CERTIFICATION QUALIFICATIONS
A Bachelor’s Degree from a four-year university or college is highly desirable, preferably in Hospitality Management, as is post-secondary education including an MBA (or equivalent industry experience).
From the club industry, Certified Club Manager (CCM) designation is necessary with further certifications being preferred as a commitment to on-going and lifelong learning and networking.
SALARY AND BENEFITS
Salary is open and commensurate with qualifications and experience. The Club, along with the typical senior staff benefits, offers an excellent bonus and benefit package.
INSTRUCTIONS ON HOW TO APPLY
Please upload your resume and cover letter, in that order, using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process.
Preparing a thoughtful letter of interest and alignment with the above noted expectations and requirements is necessary. Your letter should be addressed to Leedom Kettel, President and the SCC Search Committee, and clearly articulate why you want to be considered for this position at this stage of your career and why SCC and the greater Ponte Vedra Beach area will be beneficial to both you and the Club if selected.
IMPORTANT: Save your resume and letter in the following manner:
“Last Name, First Name Resume” &
“Last Name, First Name Cover Letter”
(These documents should be in Word or PDF format)
Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.
For directions on how to upload your resume and cover letter visit this page.
If you have any questions please email Patty Sprankle: email@example.com
Kurt D. Kuebler, CCM
Partner, KOPPLIN KUEBLER & WALLACE
561-747-5213 – Jupiter, FL
 GolfWorld.com May 4, 2009
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